Join our growing Customer Success team as a core member of our Customer Support. GAN’s Customer Support provides support to our platform users. Responsibilities include managing, resolving, and preventing problems by providing consistent, high-level customer service and technical expertise. As a Support Specialist, you are a critical part of our client’s experience. You assist our users, troubleshoot issues, and find creative solutions to problems - all while providing a high level of customer service to every user. You will be well-trained on GAN’s advanced cloud platform and will become increasingly knowledgeable about cloud solutions. You will often work with our Customer Success Managers and the development team.